Brown Shoe Company

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Consumers

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Brown Shoe brings you accessible fashion and new perspectives on modern styles.

The Via Spiga Showroom in New York.

Our Mind Body Sole stores are the destination for the latest in running, walking, toning and trail fitness footwear.

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If you have questions about one of our brands or products, we’re here to help. Contact our consumer service team for more information or for assistance.

Consumer Service Team
(800) 766-6465
8300 Maryland Ave.
St. Louis, MO 63105

Contact us online

For specific brand information, the below links will direct you to the right source to help answer your questions or to provide more information.

If you have a problem with a pair of shoes, the most efficient process is to contact the retailer where the shoes were purchased for assistance. If the original retailer is unable to assist you, and you believe that the shoes are defective, please fill out a Defective Product Return Form.

Flavio Kunz
Careers

Leather and Materials

Flavio visits new material shows around the globe (New York, Italy and the Far East) searching for valuable leathers for the most current footwear trends. There are multiple technical aspects to leather materials which require specific expertise in order to make the best choices for product. These choices are imperative to the success of Brown Shoe’s brands and ultimately to our consumers...